Refund policy

RETURN & REFUND POLICY – NEEMROZ

At NEEMROZ, We Aim To Provide Premium Quality Ethnic Wear With The Best Customer Experience. Please Read Our Return & Refund Policy Carefully Before Making A Purchase.

1. ELIGIBILITY FOR RETURNS

• Returns Are Accepted Within 7 Days Of Delivery  
• Product Must Be Unused, Unwashed, And In Original Condition  
• All Tags And Packaging Must Be Intact  
• Items Purchased On Sale Or Discount Are Not Eligible For Return  

2. NON-RETURNABLE ITEMS

• Customized Or Altered Products  
• Innerwear Or Accessories (If Applicable)  
• Items Damaged Due To Improper Use  

3. RETURN PROCESS

• Contact Us At contact@neemroz.com  
• Share Order ID And Product Images  
• Our Team Will Review And Approve The Request  
• Once Approved, Return Instructions Will Be Provided  

4. REFUND POLICY

• Refund Will Be Processed After Product Inspection  
• Refund Will Be Credited To Original Payment Method  
• Processing Time: 5–7 Business Days  

5. EXCHANGE POLICY

• Exchanges Are Allowed For Size Issues Or Defective Products  
• Subject To Product Availability  

6. DAMAGED OR WRONG PRODUCT

If You Receive A Damaged Or Incorrect Product, Contact Us Within 48 Hours Of Delivery With Proper Images.

7. SHIPPING CHARGES

• Shipping Charges Are Non-Refundable  
• Return Shipping May Be Charged Depending On Case  

For Any Queries, Contact Us At:
Email: contact@neemroz.com  

NEEMROZ – Where Tradition Meets Elegance